Privacy declaration

Privacy declaration

True Nature Coaching processes your personal data when providing its services. This privacy statement has been drawn up to inform you how True Nature Coaching handles your personal data.

Contact details

The personal data are processed by:

True Nature Coaching
Helen Edwards
KvK 24473540
Baljuwstraat 22, 2225 GG Katwijk
06-13167102
helen@truenature-coaching.nl

Obtaining personal data

True Nature Coaching receives personal data from you, for example the data that you provide to True Nature Coaching via email, website, telephone and app. In addition, True Nature Coaching can obtain your personal data from third parties in the context of its services, for example from your employer.

Personal data

True Nature Coaching processes the following categories of personal data:

  • Name and address details
  • contact details, such as email address and telephone numbers
  • date of birth
  • information about your health
  • information regarding your employment
  • information in a plan of approach and quotation
  • call notes and sound recordings
  • content of communication
  • IP address

Purposes

True Nature Coaching processes this personal data for various purposes, such as:

  • maintaining contact
  • good and efficient services
  • management of the client base
  • performing administrative acts
  • offering customized guidance
  • reporting for accountability to clients
  • improvement of services
  • billing
  • collecting money and taking collection measures
  • marketing
  • compliance with legal obligations
  • conducting disputes

Principles

True Nature Coaching processes personal data to implement the agreement with you. Your personal data can also be processed to be able to comply with a legal obligation, such as obligations based on tax law.

True Nature Coaching also processes personal data for the legitimate interests listed below:

  • being able to provide its services as efficiently as possible
  • protecting its financial interests;
  • improving its services;
  • security and management of its systems;

If True Nature Coaching processes personal data on the basis of permission, this will be requested on a case-by-case basis.

Provision to third parties

True Nature Coaching can exchange personal data in the context of the service. For the aforementioned purposes, use can be made of services from third parties, such as the IT suppliers of the website. These third parties may also only process your personal data for the aforementioned purposes.

Your personal data can also be provided to third parties when True Nature Coaching must comply with a legal obligation or court order.

If you are subscribed to the newsletter or have filled in a contact form and do not want to receive an email from True Nature Coaching in the future, you can unsubscribe at any time by means of a link at the bottom of the email or by contacting take. When unsubscribing, your e-mail address is immediately removed from the mailing file and will not be saved. Your personal data is stored in a mailing system and this goes through Laposta’s servers.

We will not provide your information for commercial or charity purposes.

Transfer of your data outside the EEA

The EEA is the European Economic Area, made up of the countries of the European Union, Liechtenstein, Norway and Iceland.

However, your data may be stored by third parties outside the EU. For example, through Google Analytics, LinkedIn or Facebook in contact with you. These parties are certified “EU-US Privacy Shield”, so that they will comply with European privacy regulations.

How long we keep your data

True Nature Coaching will not store your personal data longer than necessary for the purposes stated in this privacy statement. This means that your personal data is kept for as long as it is necessary to achieve the relevant goals.

Certain data must be kept longer, because True Nature Coaching must comply with legal retention obligations, such as the tax retention obligation.

Register

Helen Edwards, as controller, keeps a register of the processing activities that take place under the responsibility of True Nature Coaching.

Security of data

True Nature Coaching considers it important that your personal data is protected against loss or unauthorized access. Appropriate security measures have been taken to this end.

Your rights

You have the right to request access to your personal data from True Nature Coaching. After receiving your request, you will receive an overview of your personal data within 1 month. If this shows inaccuracies, you can request that your data be amended, supplemented, removed or protected. You can also request True Nature Coaching to transfer your personal data or you can object to the processing of your personal data due to special personal circumstances.

If you have been quoted for the True Nature Coaching website and you object over time to the continued publication of the text stating your name, and your name is not actually relevant to the reader, True Nature Coaching is prepared to anonymize quote at your request.

If you have a complaint about the processing of your personal data by True Nature Coaching, please let Helen Edwards know. If you are unable to resolve this, you have the right to file a complaint with the privacy supervisor, the Dutch Data Protection Authority.

Privacy statement changes

This privacy statement was last modified on May 14, 2020.

True Nature Coaching can amend this privacy statement. New versions are always published on the website. We therefore recommend that you consult this statement regularly, so that you can visit h

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